Return and Refund Policy
Thank you for choosing Vector Arts. We strive to ensure your complete satisfaction with every purchase. However, we understand that there may be instances where you need to return a product. Please read our Return and Refund Policy carefully to understand your rights and obligations.
Terms of Return:You may return any product within 14 days from the day of purchase. Please note that returns are only accepted for products purchased within the state of California.
Reason for Return:We accept returns for damaged or broken products only. Please ensure to provide valid reasoning for your return request. Pictures of damaged parts etc.
Process for Return:To initiate a return, please contact our customer service team via info@vectorarts.org/925-353-8563. Our representatives will guide you through the return process and provide you with a return authorization number if applicable. Please securely package the item and include the return authorization number on the package.
Process of Refund:Once we receive the returned item, we will inspect it to ensure it meets our return policy criteria. Upon approval, refunds will be issued within 7 days via the original payment method used for the purchase. Please note that shipping and handling fees are non-refundable.
Contact Details: If you have any questions or concerns regarding our Return and Refund Policy, please feel free to contact us at:
Email: info Phone: 925-353-8563 Address: 23 Maine Ave, Richmond, CA 94804
Thank you for shopping with us. We appreciate your business and strive to provide excellent customer service at all times.
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